---
title: Why did I receive only part of my order?
description: To get your order to you as quickly as possible, some items may ship in separate packages.
---

[Skip to content](https://info.anoviawheels.com/knowledge-base/why-did-i-receive-only-part-of-my-order#main-content)

English - United States

Show submenu for translations

[![Anovia](https://info.anoviawheels.com/hs-fs/hubfs/Anovia.png?width=650&height=109&name=Anovia.png)](https://www.anoviawheels.com/contact)

Open main navigation

Close main navigation

- English - United States
  
  Show submenu for translations
- [Contact us](https://www.anoviawheels.com/contact)

[Contact us](https://www.anoviawheels.com/contact)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Anovia Wheels Knowledge Base](https://info.anoviawheels.com/knowledge-base?hsLang=en-us)
2. [Order Issues and Support](https://info.anoviawheels.com/knowledge-base/order-issues-and-support?hsLang=en-us)
3. [Damaged and Missing Orders](https://info.anoviawheels.com/knowledge-base/order-issues-and-support?hsLang=en-us#damaged-and-missing-orders)

# Why did I receive only part of my order?

## Some orders ship in multiple packages to speed up delivery. Tracking is available for each shipment on your order page.

To get your order to you as quickly as possible, some items may ship in separate packages. While it might seem unusual at first, this approach is often the fastest and most efficient way to deliver everything you ordered.

For example, a manufacturer may ship a set of wheels directly to you, while our warehouse sends out the accessories separately. Instead of shipping the wheels to our facility first, only to send them back out again with the accessories, we streamline the process and send each item from the location that gets it to you the quickest.

If your order ships in multiple packages, you can always find tracking information for each shipment on your order page. This allows you to follow each package and know exactly when to expect delivery.

Our goal is simple: minimize delays and get your complete order to you as fast as possible. If you ever have questions about your shipment, our team is always happy to help.

- [Tires](https://info.anoviawheels.com/knowledge-base/tires?hsLang=en-us#main-content)

    - [Mounted and Balanced Packages](https://info.anoviawheels.com/knowledge-base/tires?hsLang=en-us#mounted-and-balanced-packages)
    - [Choosing the Right Tire](https://info.anoviawheels.com/knowledge-base/tires?hsLang=en-us#choosing-the-right-tire)
    - [Tire Performance and Maintenance](https://info.anoviawheels.com/knowledge-base/tires?hsLang=en-us#tire-performance-and-maintenance)
- [Orders and Shipping](https://info.anoviawheels.com/knowledge-base/orders-and-shipping?hsLang=en-us#main-content)

    - [Shipping Options and Addresses](https://info.anoviawheels.com/knowledge-base/orders-and-shipping?hsLang=en-us#shipping-options-and-addresses)
    - [Shipping Protection](https://info.anoviawheels.com/knowledge-base/orders-and-shipping?hsLang=en-us#shipping-protection)
    - [Order Status and Tracking](https://info.anoviawheels.com/knowledge-base/orders-and-shipping?hsLang=en-us#order-status-and-tracking)
    - [Delivery and Signatures](https://info.anoviawheels.com/knowledge-base/orders-and-shipping?hsLang=en-us#delivery-and-signatures)
- [Wheels](https://info.anoviawheels.com/knowledge-base/wheels?hsLang=en-us#main-content)

    - [Wheel Finish and Construction](https://info.anoviawheels.com/knowledge-base/wheels?hsLang=en-us#wheel-finish-and-construction)
    - [Wheel Basics and Sizing](https://info.anoviawheels.com/knowledge-base/wheels?hsLang=en-us#wheel-basics-and-sizing)
    - [Purchasing Wheels](https://info.anoviawheels.com/knowledge-base/wheels?hsLang=en-us#purchasing-wheels)
    - [Wheel Offset, Backspacing, and Size](https://info.anoviawheels.com/knowledge-base/wheels?hsLang=en-us#wheel-offset-backspacing-and-size)
    - [Wheel Care and Storage](https://info.anoviawheels.com/knowledge-base/wheels?hsLang=en-us#wheel-care-and-storage)
- [Fitment and Installation](https://info.anoviawheels.com/knowledge-base/fitment-and-installation?hsLang=en-us#main-content)

    - [Finding the Right Fit](https://info.anoviawheels.com/knowledge-base/fitment-and-installation?hsLang=en-us#finding-the-right-fit)
    - [Post Installation Issues](https://info.anoviawheels.com/knowledge-base/fitment-and-installation?hsLang=en-us#post-installation-issues)
    - [Test Fitting and Installation](https://info.anoviawheels.com/knowledge-base/fitment-and-installation?hsLang=en-us#test-fitting-and-installation)
- [Suspension](https://info.anoviawheels.com/knowledge-base/suspension?hsLang=en-us#main-content)

    - [Suspension Components](https://info.anoviawheels.com/knowledge-base/suspension?hsLang=en-us#suspension-components)
    - [Coilovers](https://info.anoviawheels.com/knowledge-base/suspension?hsLang=en-us#coilovers)
    - [Lowering Springs and Sway Bars](https://info.anoviawheels.com/knowledge-base/suspension?hsLang=en-us#lowering-springs-and-sway-bars)
    - [Air Suspension](https://info.anoviawheels.com/knowledge-base/suspension?hsLang=en-us#air-suspension)
- [Payments and Pricing](https://info.anoviawheels.com/knowledge-base/payments-and-pricing?hsLang=en-us#main-content)

    - [Pricing and Discounts](https://info.anoviawheels.com/knowledge-base/payments-and-pricing?hsLang=en-us#pricing-and-discounts)
    - [Payment Methods](https://info.anoviawheels.com/knowledge-base/payments-and-pricing?hsLang=en-us#payment-methods)
    - [Financing](https://info.anoviawheels.com/knowledge-base/payments-and-pricing?hsLang=en-us#financing)
- [Order Issues and Support](https://info.anoviawheels.com/knowledge-base/order-issues-and-support?hsLang=en-us#main-content)

    - [Damaged and Missing Orders](https://info.anoviawheels.com/knowledge-base/order-issues-and-support?hsLang=en-us#damaged-and-missing-orders)
    - [Warranty and Defects](https://info.anoviawheels.com/knowledge-base/order-issues-and-support?hsLang=en-us#warranty-and-defects)
    - [Returns and Refunds](https://info.anoviawheels.com/knowledge-base/order-issues-and-support?hsLang=en-us#returns-and-refunds)
    - [Order Changes and Cancellations](https://info.anoviawheels.com/knowledge-base/order-issues-and-support?hsLang=en-us#order-changes-and-cancellations)
- [About Us & Ambassador Program](https://info.anoviawheels.com/knowledge-base/about-us-ambassador-program?hsLang=en-us#main-content)

    - [About Anovia Wheels](https://info.anoviawheels.com/knowledge-base/about-us-ambassador-program?hsLang=en-us#about-anovia-wheels)
    - [Wholesale and Community](https://info.anoviawheels.com/knowledge-base/about-us-ambassador-program?hsLang=en-us#wholesale-and-community)
- [Accessories](https://info.anoviawheels.com/knowledge-base/accessories?hsLang=en-us#main-content)

    - [TPMS](https://info.anoviawheels.com/knowledge-base/accessories?hsLang=en-us#tpms)
    - [Spacers and Hub Rings](https://info.anoviawheels.com/knowledge-base/accessories?hsLang=en-us#spacers-and-hub-rings)
    - [Lug Nuts and Lug Bolts](https://info.anoviawheels.com/knowledge-base/accessories?hsLang=en-us#lug-nuts-and-lug-bolts)
    - [Center Caps](https://info.anoviawheels.com/knowledge-base/accessories?hsLang=en-us#center-caps)

[![sd-wheel-logos](https://info.anoviawheels.com/hs-fs/hubfs/EE%20Companies.png?width=812&height=217&name=EE%20Companies.png "sd-wheel-logos")](http://sdwheel.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, Anovia Wheels