---
title: What are the shipping terms?
description: We take great care to ensure your order is packaged and shipped safely.
---
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1. [Anovia Wheels Knowledge Base](https://info.anoviawheels.com/knowledge-base?hsLang=en-us)
2. [Orders and Shipping](https://info.anoviawheels.com/knowledge-base/orders-and-shipping?hsLang=en-us)
3. [Delivery and Signatures](https://info.anoviawheels.com/knowledge-base/orders-and-shipping?hsLang=en-us#delivery-and-signatures)
# What are the shipping terms?
## Once your order ships, our carriers handle the delivery. If you experience any issues with a lost, damaged, or delayed package, we'll work with the carrier to resolve them.
We take great care to ensure your order is packaged and shipped safely. Once your order leaves our warehouse, it's in the hands of trusted freight carriers who work hard to get it to you as quickly and securely as possible.
While we do everything we can to prevent issues, sometimes packages may be delayed, misplaced, or damaged during transit. In these rare cases, customers can **work directly with the carrier** to resolve the situation, whether that means filing a claim for lost or stolen items or addressing delivery errors.
It's also important to provide accurate shipping information at checkout, as carriers rely on these details to deliver your order correctly. By understanding these steps, you can help ensure a smooth delivery experience, and our team is always here to answer questions or assist you along the way.
Our priority is getting your wheels, tires, and accessories to you safely while providing support whenever you need it.
- [Tires](https://info.anoviawheels.com/knowledge-base/tires?hsLang=en-us#main-content)
- [Mounted and Balanced Packages](https://info.anoviawheels.com/knowledge-base/tires?hsLang=en-us#mounted-and-balanced-packages)
- [Choosing the Right Tire](https://info.anoviawheels.com/knowledge-base/tires?hsLang=en-us#choosing-the-right-tire)
- [Tire Performance and Maintenance](https://info.anoviawheels.com/knowledge-base/tires?hsLang=en-us#tire-performance-and-maintenance)
- [Orders and Shipping](https://info.anoviawheels.com/knowledge-base/orders-and-shipping?hsLang=en-us#main-content)
- [Shipping Options and Addresses](https://info.anoviawheels.com/knowledge-base/orders-and-shipping?hsLang=en-us#shipping-options-and-addresses)
- [Shipping Protection](https://info.anoviawheels.com/knowledge-base/orders-and-shipping?hsLang=en-us#shipping-protection)
- [Order Status and Tracking](https://info.anoviawheels.com/knowledge-base/orders-and-shipping?hsLang=en-us#order-status-and-tracking)
- [Delivery and Signatures](https://info.anoviawheels.com/knowledge-base/orders-and-shipping?hsLang=en-us#delivery-and-signatures)
- [Wheels](https://info.anoviawheels.com/knowledge-base/wheels?hsLang=en-us#main-content)
- [Wheel Finish and Construction](https://info.anoviawheels.com/knowledge-base/wheels?hsLang=en-us#wheel-finish-and-construction)
- [Wheel Basics and Sizing](https://info.anoviawheels.com/knowledge-base/wheels?hsLang=en-us#wheel-basics-and-sizing)
- [Purchasing Wheels](https://info.anoviawheels.com/knowledge-base/wheels?hsLang=en-us#purchasing-wheels)
- [Wheel Offset, Backspacing, and Size](https://info.anoviawheels.com/knowledge-base/wheels?hsLang=en-us#wheel-offset-backspacing-and-size)
- [Wheel Care and Storage](https://info.anoviawheels.com/knowledge-base/wheels?hsLang=en-us#wheel-care-and-storage)
- [Fitment and Installation](https://info.anoviawheels.com/knowledge-base/fitment-and-installation?hsLang=en-us#main-content)
- [Finding the Right Fit](https://info.anoviawheels.com/knowledge-base/fitment-and-installation?hsLang=en-us#finding-the-right-fit)
- [Post Installation Issues](https://info.anoviawheels.com/knowledge-base/fitment-and-installation?hsLang=en-us#post-installation-issues)
- [Test Fitting and Installation](https://info.anoviawheels.com/knowledge-base/fitment-and-installation?hsLang=en-us#test-fitting-and-installation)
- [Suspension](https://info.anoviawheels.com/knowledge-base/suspension?hsLang=en-us#main-content)
- [Suspension Components](https://info.anoviawheels.com/knowledge-base/suspension?hsLang=en-us#suspension-components)
- [Coilovers](https://info.anoviawheels.com/knowledge-base/suspension?hsLang=en-us#coilovers)
- [Lowering Springs and Sway Bars](https://info.anoviawheels.com/knowledge-base/suspension?hsLang=en-us#lowering-springs-and-sway-bars)
- [Air Suspension](https://info.anoviawheels.com/knowledge-base/suspension?hsLang=en-us#air-suspension)
- [Payments and Pricing](https://info.anoviawheels.com/knowledge-base/payments-and-pricing?hsLang=en-us#main-content)
- [Pricing and Discounts](https://info.anoviawheels.com/knowledge-base/payments-and-pricing?hsLang=en-us#pricing-and-discounts)
- [Payment Methods](https://info.anoviawheels.com/knowledge-base/payments-and-pricing?hsLang=en-us#payment-methods)
- [Financing](https://info.anoviawheels.com/knowledge-base/payments-and-pricing?hsLang=en-us#financing)
- [Order Issues and Support](https://info.anoviawheels.com/knowledge-base/order-issues-and-support?hsLang=en-us#main-content)
- [Damaged and Missing Orders](https://info.anoviawheels.com/knowledge-base/order-issues-and-support?hsLang=en-us#damaged-and-missing-orders)
- [Warranty and Defects](https://info.anoviawheels.com/knowledge-base/order-issues-and-support?hsLang=en-us#warranty-and-defects)
- [Returns and Refunds](https://info.anoviawheels.com/knowledge-base/order-issues-and-support?hsLang=en-us#returns-and-refunds)
- [Order Changes and Cancellations](https://info.anoviawheels.com/knowledge-base/order-issues-and-support?hsLang=en-us#order-changes-and-cancellations)
- [About Us & Ambassador Program](https://info.anoviawheels.com/knowledge-base/about-us-ambassador-program?hsLang=en-us#main-content)
- [About Anovia Wheels](https://info.anoviawheels.com/knowledge-base/about-us-ambassador-program?hsLang=en-us#about-anovia-wheels)
- [Wholesale and Community](https://info.anoviawheels.com/knowledge-base/about-us-ambassador-program?hsLang=en-us#wholesale-and-community)
- [Accessories](https://info.anoviawheels.com/knowledge-base/accessories?hsLang=en-us#main-content)
- [TPMS](https://info.anoviawheels.com/knowledge-base/accessories?hsLang=en-us#tpms)
- [Spacers and Hub Rings](https://info.anoviawheels.com/knowledge-base/accessories?hsLang=en-us#spacers-and-hub-rings)
- [Lug Nuts and Lug Bolts](https://info.anoviawheels.com/knowledge-base/accessories?hsLang=en-us#lug-nuts-and-lug-bolts)
- [Center Caps](https://info.anoviawheels.com/knowledge-base/accessories?hsLang=en-us#center-caps)
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